Deliveries and returns

Free shipping on the whole site from 90 euros purchase Valid in metropolitan France.

The website original-driver.com is a service published by lCDA, a specialist in the sale of biker accessories headquartered at 21-23 bd Richard Lenoir - 75011 Paris and registered at the RCS under siret 522 820 059.

Product availability

Product in stock:

- Your order is delivered under 2 to 4 working days. Gold products marked by  who have delivery in 48 hours.

- The in-store withdrawal Paris East available on request customer service.

Products in break-up/on order:

- The delivery time is annotated in the product insert.

The average delivery time observed on all of our orders is 4 business days.

- For some products, we sometimes offer a system of pre-booking. We do not guarantee the delivery date, but we guarantee that the first bookings will be processed as a priority.

delivery

All parcels are delivered by the carrier Tnt france and Corsica with a follow-up route.

All parcels to go abroad or Dom Tom are shipped by the carrier DHL Express.

Delivery modes available on Original Driver:

TNT Express Relay Colis	TNT Express at home	TNT Express at the office

 Non-exhaustive countries

original-driver.com delivers your orders internationally. Please note that delivery costs are calculated online and vary depending on the amount of purchases charged and the country of destination.

Returns

Good return: Download

In accordance with Articles L.120-20 and following of the Consumer Code and after the adoption of the Hamon Act, you are entitled to a 30 days to exercise your right of withdrawal without having to justify reasons or pay penalties with the exception, if any, of return fees. The 30-day period is short from the date the items are received.

To cancel your order within the 30-day retraction period, just contact our customer service by phone (01 48 07 51 61) who will explain the steps to follow.
You will carefully package the item with caution by stating your name, first name and order number on the invoice duplicate or on free paper.

We would like to make it clear that no refund or exchange will be made without receipt of the product. Therefore, we invite you to send your parcel in parcels with signature.

Return address: LA COMPAGNIE DES ACCESSOIRES
Internet service
8 Boulevard Richard Lenoir 
75011 Paris
France 

Exchange or refund

We are committed to exchanging or refunding any items that are the subject of a size or adaptation problem. In the event of an impossibility of replacement, we undertake either to offer you an equivalent model or to give you a valid card for a period of one year. 

Original Driver cannot be responsible for the loss of your package.

Return shipping costs cannot be refunded under any circumstances, parcels in return will be systematically refused.

Manufacturer warranty

All our products benefit from the manufacturer's warranty. This guarantee is reserved for products subject to normal use and is in addition to the legal guarantee for any hidden defects of the product sold (Article 1641 of the Civil Code). In this case, the client is reminded that he must act in a "short period of time" from the discovery of the hidden defect (Article 1648 of the Civil Code) and provide proof of the existence of such a defect.